【職場英語】
由 TFFU 於 週一, 08/27/2007 - 15:58 發表
Taking a Missing Credit Card Call
信用卡掛失服務
■ I want to report a stolen card. (card missing) I've misplaced my credit card.
我要通報信用卡失竊(或遺失)。我的信用卡不知放哪兒去了?
■ I need it replaced right away.
我需要立即補發。
■ How long will it take to get my replacement card?
我的信用卡補發要多久時間?
■ Can you check the last charges made on this card?
你能不能查一下這張卡的最後幾筆消費帳目?
■ I'm not liable for unauthorized charges, am I?
我不必負擔遭盜刷的費用,對吧?
■ I don't have my account number handy.
我手邊沒有我的帳號。
■ Let me find my statement.
讓我找一下我的帳單明細。
■ I'm on a business trip, can you arrange for an emergency cash delivery?
我現在出差在外,你能不能安排派發緊急救援金?
■ Just to let you know, for security reasons, this call will be recorded.
要知會您一下,基於安全考量,本通電話將進行錄音。
■ When was the card stolen (or lost )?
您的信用卡是什麼時候失竊(或遺失)的?
■ It will take two to three working days for your replacement card to be delivered.
您的信用卡補發下來需要二至三個工作天。
■ The fee for issuing a replacement card will be charged to your next statement.
信用卡補發費用將併入您下個月的帳單明細。
■ I need to verify your identity. What's your account number? What was the last item you purchased? Where did you last use the card?
我必須驗證您的身份。您的帳號為何?您最後購買的物品是什麼?您最後是在哪裡使用這張卡?
■ Subject to bank approval, we,ll deliver emergency cash to your hotel in six hours.
經銀行批准後,我們會在6小時內將緊急救援金送抵您下榻的旅館。
Tagged: 【職場英語】
出刊日期: 
2007/05/15期數: 
第七十七期信用卡掛失服務
■ I want to report a stolen card. (card missing) I've misplaced my credit card.
我要通報信用卡失竊(或遺失)。我的信用卡不知放哪兒去了?
■ I need it replaced right away.
我需要立即補發。
■ How long will it take to get my replacement card?
我的信用卡補發要多久時間?
■ Can you check the last charges made on this card?
你能不能查一下這張卡的最後幾筆消費帳目?
■ I'm not liable for unauthorized charges, am I?
我不必負擔遭盜刷的費用,對吧?
■ I don't have my account number handy.
我手邊沒有我的帳號。
■ Let me find my statement.
讓我找一下我的帳單明細。
■ I'm on a business trip, can you arrange for an emergency cash delivery?
我現在出差在外,你能不能安排派發緊急救援金?
■ Just to let you know, for security reasons, this call will be recorded.
要知會您一下,基於安全考量,本通電話將進行錄音。
■ When was the card stolen (or lost )?
您的信用卡是什麼時候失竊(或遺失)的?
■ It will take two to three working days for your replacement card to be delivered.
您的信用卡補發下來需要二至三個工作天。
■ The fee for issuing a replacement card will be charged to your next statement.
信用卡補發費用將併入您下個月的帳單明細。
■ I need to verify your identity. What's your account number? What was the last item you purchased? Where did you last use the card?
我必須驗證您的身份。您的帳號為何?您最後購買的物品是什麼?您最後是在哪裡使用這張卡?
■ Subject to bank approval, we,ll deliver emergency cash to your hotel in six hours.
經銀行批准後,我們會在6小時內將緊急救援金送抵您下榻的旅館。
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