【職場英語】
由 TFFU 於 週一, 09/10/2007 - 14:25 發表
想要「說服顧客」，這兩招你不能不會︰先對顧客遭遇的問題表達同理心，然後依產品特色營造理想狀況，以打動顧客的心！
▓以「附加問句」表達同理心
You have a very busy schedule, don’t you?
您的行程相當緊湊，不是嗎？
You deserve a decent retirement after all the efforts at work in your entire life, don’t you?
辛勤工作了一輩子，你是該享有一個尊貴的退休生涯了，不是嗎？
It’t a lot of work to get the house cleaned up on the weekend, isn’t it?
週末要把房子清理乾淨是件很吃重的工作，不是嗎？
▓用「假設語氣」打動顧客的心
Wouldn’t it be nice if you had a week of vacation abroad?
如果你有一星期的國外休假時間不是很好嗎？
If there were a mutual fund with reasonable profit that combats the inflation, wouldn’t you want it?
如果有一種提供合理獲利，且可對抗通貨膨脹的共同基金，您不會想要嗎？
How would you feel if you could get 30% return of your investment within a few months?
如果您的投資可以在幾個月內有30%回收，您覺得如何？
資料來源：時代國際英日語中心 www.language-world.com.tw
洽詢電話：02-2311-6600（站前校）02-2775-2700（東區校）02-8953-0099（板橋校）
時代國際英日語中心為本會特約商店，相關優惠方案歡迎逕洽該中心行銷企劃經理楊淑惠；凡完成報名繳費者，即贈送《禿鷹的晚餐》1本。
Tagged: 【職場英語】
出刊日期:
2005/12/15期數:
第六十期▓以「附加問句」表達同理心
You have a very busy schedule, don’t you?
您的行程相當緊湊，不是嗎？
You deserve a decent retirement after all the efforts at work in your entire life, don’t you?
辛勤工作了一輩子，你是該享有一個尊貴的退休生涯了，不是嗎？
It’t a lot of work to get the house cleaned up on the weekend, isn’t it?
週末要把房子清理乾淨是件很吃重的工作，不是嗎？
▓用「假設語氣」打動顧客的心
Wouldn’t it be nice if you had a week of vacation abroad?
如果你有一星期的國外休假時間不是很好嗎？
If there were a mutual fund with reasonable profit that combats the inflation, wouldn’t you want it?
如果有一種提供合理獲利，且可對抗通貨膨脹的共同基金，您不會想要嗎？
How would you feel if you could get 30% return of your investment within a few months?
如果您的投資可以在幾個月內有30%回收，您覺得如何？
資料來源：時代國際英日語中心 www.language-world.com.tw
洽詢電話：02-2311-6600（站前校）02-2775-2700（東區校）02-8953-0099（板橋校）
時代國際英日語中心為本會特約商店，相關優惠方案歡迎逕洽該中心行銷企劃經理楊淑惠；凡完成報名繳費者，即贈送《禿鷹的晚餐》1本。
由 TFFU 於 週一, 09/03/2007 - 17:23 發表
◎trade (v.) 交易
Trading was slow, as investors waited for news of a possible interest rate hike.
由於利率可能調高，投資人觀望，所以交易不活絡。
◎turnover(n.)成交量
Turnover was the highest it has been in almost a month.
今天的成交量是近一個月來最高的一次。
◎ bearish(adj.)空頭【反義：bullish(adj.)多頭】
With no encouraging news on the economic front, the bearish performance of the market is expected to continue.
經濟面利多消息缺乏，空頭市場應會持續。
◎ profit-taking (v.) 獲利了結
Profit-taking towards the end of the session pushed the market lower.
尾盤時投資人獲利了結，股市下滑。
◎bargain hunting (n.) 逢低買進
After several consecutive days of losses, bargain hunting at the opening sparked buying sentiment.
大盤跌了幾天，今天一開盤，投資人逢低買進，帶動了買氣。
◎blue-chips (n.) 績優股 (港譯：藍籌股)
Blue-chips stocks were the big gainers for the day, outperforming other issue two to one.
績優股今天表現極佳，漲的比別的股票多一倍。
◎technology-heavy (n.) 以高科技股為主
The technology-heavy Nasdaq has left many investors disappointed in recent months.
以高科技股為主的那史達克這幾個月的表現讓不少投資人失望。
資料來源：時代國際英日語中心 www.language-world.com.tw
洽詢電話：02-2311-6600（站前校）02-2775-2700（東區校）02-8953-0099（板橋校）
時代國際英日語中心為本會特約商店，相關優惠方案歡迎逕洽該中心行銷企劃經理楊淑惠；凡完成報名繳費者，即贈送《禿鷹的晚餐》1本。
Tagged: 【職場英語】
出刊日期:
2006/01/15期數:
第六十一期Trading was slow, as investors waited for news of a possible interest rate hike.
由於利率可能調高，投資人觀望，所以交易不活絡。
◎turnover(n.)成交量
Turnover was the highest it has been in almost a month.
今天的成交量是近一個月來最高的一次。
◎ bearish(adj.)空頭【反義：bullish(adj.)多頭】
With no encouraging news on the economic front, the bearish performance of the market is expected to continue.
經濟面利多消息缺乏，空頭市場應會持續。
◎ profit-taking (v.) 獲利了結
Profit-taking towards the end of the session pushed the market lower.
尾盤時投資人獲利了結，股市下滑。
◎bargain hunting (n.) 逢低買進
After several consecutive days of losses, bargain hunting at the opening sparked buying sentiment.
大盤跌了幾天，今天一開盤，投資人逢低買進，帶動了買氣。
◎blue-chips (n.) 績優股 (港譯：藍籌股)
Blue-chips stocks were the big gainers for the day, outperforming other issue two to one.
績優股今天表現極佳，漲的比別的股票多一倍。
◎technology-heavy (n.) 以高科技股為主
The technology-heavy Nasdaq has left many investors disappointed in recent months.
以高科技股為主的那史達克這幾個月的表現讓不少投資人失望。
資料來源：時代國際英日語中心 www.language-world.com.tw
洽詢電話：02-2311-6600（站前校）02-2775-2700（東區校）02-8953-0099（板橋校）
時代國際英日語中心為本會特約商店，相關優惠方案歡迎逕洽該中心行銷企劃經理楊淑惠；凡完成報名繳費者，即贈送《禿鷹的晚餐》1本。
由 TFFU 於 週一, 09/03/2007 - 16:36 發表
Tagged: 【職場英語】
- We’e offering a special for investment in low-risk stocks.
我們目前提供投資低風險股票的特惠。 - We’e giving customers the chance to trade in laptops for handhelds.
我們給予顧客用筆記型電腦換購掌上型電腦的機會。 - We have a discount special for long-standing customers.
我們對長期顧客有折扣特惠。 - For a limited time, we’e offering one free night in our hotel.
我們限時提供免費住宿本飯店一晚。 - We have a special for customers who invest our mutual fund for over 5 years.
我們提供特惠給投資本公司共同基金超過五年以上的顧客。 - We’e also offering a special on low-interest loans.
我們針對低利貸款也有優惠。 - If you want to save a little more money, you could pay in full now.
如果你想多省一點錢，您可以現在全額付清。 - Have you heard about our special on refinancing home loans?
你有聽過我們二胎房貸的特惠嗎？
