【職場英語】
由 TFFU 於 週一, 08/27/2007 - 15:58 發表
Taking a Missing Credit Card Call
信用卡掛失服務
■ I want to report a stolen card. (card missing) I've misplaced my credit card.
我要通報信用卡失竊（或遺失）。我的信用卡不知放哪兒去了？
■ I need it replaced right away.
我需要立即補發。
■ How long will it take to get my replacement card?
我的信用卡補發要多久時間？
■ Can you check the last charges made on this card?
你能不能查一下這張卡的最後幾筆消費帳目？
■ I'm not liable for unauthorized charges, am I?
我不必負擔遭盜刷的費用，對吧？
■ I don't have my account number handy.
我手邊沒有我的帳號。
■ Let me find my statement.
讓我找一下我的帳單明細。
■ I'm on a business trip, can you arrange for an emergency cash delivery?
我現在出差在外，你能不能安排派發緊急救援金？
■ Just to let you know, for security reasons, this call will be recorded.
要知會您一下，基於安全考量，本通電話將進行錄音。
■ When was the card stolen (or lost )?
您的信用卡是什麼時候失竊（或遺失）的？
■ It will take two to three working days for your replacement card to be delivered.
您的信用卡補發下來需要二至三個工作天。
■ The fee for issuing a replacement card will be charged to your next statement.
信用卡補發費用將併入您下個月的帳單明細。
■ I need to verify your identity. What's your account number? What was the last item you purchased? Where did you last use the card?
我必須驗證您的身份。您的帳號為何？您最後購買的物品是什麼？您最後是在哪裡使用這張卡？
■ Subject to bank approval, we,ll deliver emergency cash to your hotel in six hours.
經銀行批准後，我們會在6小時內將緊急救援金送抵您下榻的旅館。
Tagged: 【職場英語】
出刊日期:
2007/05/15期數:
第七十七期信用卡掛失服務
■ I want to report a stolen card. (card missing) I've misplaced my credit card.
我要通報信用卡失竊（或遺失）。我的信用卡不知放哪兒去了？
■ I need it replaced right away.
我需要立即補發。
■ How long will it take to get my replacement card?
我的信用卡補發要多久時間？
■ Can you check the last charges made on this card?
你能不能查一下這張卡的最後幾筆消費帳目？
■ I'm not liable for unauthorized charges, am I?
我不必負擔遭盜刷的費用，對吧？
■ I don't have my account number handy.
我手邊沒有我的帳號。
■ Let me find my statement.
讓我找一下我的帳單明細。
■ I'm on a business trip, can you arrange for an emergency cash delivery?
我現在出差在外，你能不能安排派發緊急救援金？
■ Just to let you know, for security reasons, this call will be recorded.
要知會您一下，基於安全考量，本通電話將進行錄音。
■ When was the card stolen (or lost )?
您的信用卡是什麼時候失竊（或遺失）的？
■ It will take two to three working days for your replacement card to be delivered.
您的信用卡補發下來需要二至三個工作天。
■ The fee for issuing a replacement card will be charged to your next statement.
信用卡補發費用將併入您下個月的帳單明細。
■ I need to verify your identity. What's your account number? What was the last item you purchased? Where did you last use the card?
我必須驗證您的身份。您的帳號為何？您最後購買的物品是什麼？您最後是在哪裡使用這張卡？
■ Subject to bank approval, we,ll deliver emergency cash to your hotel in six hours.
經銀行批准後，我們會在6小時內將緊急救援金送抵您下榻的旅館。
由 TFFU 於 週四, 08/23/2007 - 16:10 發表
1. Dow Jones Average (n) 道瓊工業指數
On Wall Street, the Dow Jones Average rose 10.77 points to close at 6,474.12.
在美國華爾街，道瓊工業指數上漲10.77點，以6,474.12點作收。
2. stock (n) 股票 (= share; equity)
Stocks edged to new highs on Tuesday.
股票在星期二收盤再創新高。
3. profit-taking (adj) 獲利的；(n) 獲利了結
Stocks shook off some early profit-taking in Monday's record-setting advance.
股票甩掉前場的獲利，在星期一的創新追高後了結。
4. boost (v) 推升(股價等)；(n) 上升(=increase)
The company boosted its sales this year.
這家公司使今年的銷售量提升了。
5. blue chips (n) 績優股
Blue chips generally pay dividends and are favorably regarded by investors.
績優股一般來說會分股利，受到投資者的歡迎。
6. portfolio (n) 投資組合；資產配置；有價證券組合
The portfolio generated impressive positive returns.
這項投資組合產生令人印象深刻的獲利。
7. surge (v/n) 急漲
Banc One's share surged.
Banc One's的股票急漲。
8. plunge (v) 突然下跌；(n)急跌
Discreet Logic plunged after the company said it would report a significant loss in the third quarter.
衛道科技公司在宣佈其第三季季報將出現巨額虧損後，公司股價暴跌。
Tagged: 【職場英語】
出刊日期:
2007/08/15期數:
第八十期On Wall Street, the Dow Jones Average rose 10.77 points to close at 6,474.12.
在美國華爾街，道瓊工業指數上漲10.77點，以6,474.12點作收。
2. stock (n) 股票 (= share; equity)
Stocks edged to new highs on Tuesday.
股票在星期二收盤再創新高。
3. profit-taking (adj) 獲利的；(n) 獲利了結
Stocks shook off some early profit-taking in Monday's record-setting advance.
股票甩掉前場的獲利，在星期一的創新追高後了結。
4. boost (v) 推升(股價等)；(n) 上升(=increase)
The company boosted its sales this year.
這家公司使今年的銷售量提升了。
5. blue chips (n) 績優股
Blue chips generally pay dividends and are favorably regarded by investors.
績優股一般來說會分股利，受到投資者的歡迎。
6. portfolio (n) 投資組合；資產配置；有價證券組合
The portfolio generated impressive positive returns.
這項投資組合產生令人印象深刻的獲利。
7. surge (v/n) 急漲
Banc One's share surged.
Banc One's的股票急漲。
8. plunge (v) 突然下跌；(n)急跌
Discreet Logic plunged after the company said it would report a significant loss in the third quarter.
衛道科技公司在宣佈其第三季季報將出現巨額虧損後，公司股價暴跌。
